Real Flame Reviews
Real Flame Customer Reviews (13)
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Real Flame Customer’s Q&A
Real Flame Features and Benefits
Real Flame offers a range of fireplaces with key features and benefits:
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Advanced Technology: Electric fireplaces with LED lights for hyper-realistic flames, adjustable color, brightness, pattern, speed, and cycle pattern. Some models include simulated sparks, crackling sounds, and variable ember beds for an authentic experience.
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Thermostat Control: Ultimate control of heat output with thermostat controls, allowing users to select the exact temperature desired.
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Convenient Touch Controls: Built-in touch controls and multi-function remote control for instant fire and presentation options.
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Easy Installation: Electric fireplaces are easy to install, often just requiring a plug-in, saving money and time compared to wood and gas fireplaces.
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Eco-Friendly: Energy-efficient heating products with no pollution, contributing to a greener lifestyle.
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Safety and Reliability: Built with high-quality materials ensuring durability and safety, with nearly four decades of experience in making life easier and safer.
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Design Excellence: Constant innovation delivering industry-leading products that provide a premium experience.
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Choice and Flexibility: A wide range of fireplaces to suit different room sizes and styles, making homes warm and inviting.
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Australian Made: Authentic, premium-quality products made to strict Australian regulations, supporting local businesses and jobs.
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Multi-Sensory Experience: Technologies like Optimyst and Opti-V create realistic 3D illusions of flames without the hassle of wood or gas.
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High Efficiency: Gas fireplaces with high efficiency, such as the Element MK1, offering up to 9.2kW heat output and up to 5.2-star rating depending on fuel type.
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Customizable Media Options: Various media options like redgum, driftwood, pebbles, log, or coal media to suit different preferences.
For more detailed information, visit the Real Flame website.
Real Flame Pricing
Real Flame offers a variety of fireplaces, including electric, gas, and wood options. The Ignite XL Bold electric fireplace is available in 1200, 1800, and 2500mm widths. The EVO range offers sizes of 750mm, 900mm, and 900mm Portrait. The Vivente electric flame comes in 750, 1000, and 1500mm widths. The Vektor gas fireplace features WiFi compatibility and excellent heating efficiency. The Element MK2 is a high-efficiency gas space heater, while the Element 900 Portrait includes media options inspired by native Australian woodland gatherings. The Element Double Sided gas fireplace is customizable and creates a big impression. The Nuvo range suits modern building styles, and the Inspire gas log fire enhances room ambiance with sizes of 700, 900, and 1100. The Pure Vision gas fireplace is ideal for commercial or residential spaces, and the Simplicity gas fireplace offers a glass back option.
The Real Flame 1800 Element indoor fireplace is priced at $9,399.00. For more detailed pricing information, visit the Real Flame website.
Real Flame FAQs
Real Flame Alternatives
Top 10 realflame.com.au alternatives:
- Magikflame - Known for its realistic flame effects using holographic technology.
- Touchstone Sideline - Offers recessed fireplaces with customizable flame settings.
- Duraflame - Features 3D flame effect and infrared quartz heating.
- Dimplex - Provides a wide range of electric fireplaces with realistic flames.
- ClassicFlame - Offers electric fireplaces with SpectraFire flame technology.
- Napoleon - Known for its high-quality gas and electric fireplaces.
- Amantii - Specializes in modern electric fireplaces with various flame options.
- Regal Flame - Offers ventless fireplaces with realistic flame effects.
- R.W. Flame - Provides affordable electric fireplaces with multiple flame settings.
- PuraFlame - Known for its realistic log sets and flame effects.
These alternatives offer a variety of features and technologies to suit different preferences and needs.
Real Flame Return Policy?
Real Flame's Return Policy allows customers to return their purchase within 90 days of receipt for a refund of the purchase price, excluding shipping costs and a 15% restocking fee. Customers are responsible for return shipping unless Real Flame agrees to accept an item as defective or damaged. Original shipping charges will be refunded only if Real Flame made a shipping error.
All returned products must be 100% complete, adequately packaged in original packaging, and in resalable condition. Products that have been assembled or modified are not eligible for return. All items must be returned in their entirety, meaning all items included must be returned together, adhering to Real Flame's return guidelines.
No returns will be accepted more than 90 days after receiving the merchandise. Damaged merchandise that was not inspected by the customer at the time of original delivery and not reported or claimed within 48 hours of receipt will not be accepted. If the customer signs for delivery and does not report any damage to the shipping company or Real Flame, it is the customer's responsibility to file a claim for damages with the shipping company.
No returns or exchanges on discontinued items. All returned products will be inspected. Any item returned as defective and found not to be so will be subject to a 25% handling fee as well as the restocking fee of 15% plus all shipping costs. If non-returnable items are sent back, no credit will be issued, and the customer will be responsible for shipping charges. Items will be re-sent upon receipt of payment for shipping charges. Items will be deemed abandoned if Real Flame is not contacted within 30 days from the date they receive the merchandise.
If a customer refuses to accept a shipped order without setting up an RMA (return merchandise authorization), the customer will be responsible for all shipping costs. Additionally, a 25% processing fee will be assessed along with the standard 15% restocking fee.